After 25 years time to leave T-Mobile
After being around since omnipoint the latest moves by T-Mobile and its ceo have pushed me to part ways. No more than 2 line upgrades every 2 years. Promotional lines no longer allowed an upgrade. What’s the point of a family plan! Your lowest churn segment is family plans and the leadership attacks those customers! If they keep this up they will be facing more financial challenges.
Squeeze customers to leave, cut expenses by offshoring. More people leave! And the corporate death spiral continues.
I wonder where they find these ceo’s. My kids even are doing the 🤦♂️. Im thinking the executive team needs to go back to kindergarten.