What’s the point of T-Mobile Store

What’s the point of a T-Mobile store when all you do is refer us to T-Life? Can’t even ask for inventory for a phone I’m looking for. Like, look, I looked at the app, and no matter what configuration it’s set to, it says nothing. Luckily, one store that I called in has one. Like, T-Life doesn’t even say if a store has one or not. There’s no way all stores have 0 inventory of the S26 Ultra. That’s been out for almost 6 months :/. If everything will be done over T-Life, then just close all the stores. Even AT&T has in store availability lol