Question - Family connect replacement/upgrade to Apple watch

I bought a Timex Familyconnect a few months ago. The thing has been straight garbage for me. Battery sucks. Randomly powers off. I can leave it on the charging dock for days and then find out that the thing drained the battery and powered off when we take it off the dock. I have to constantly “hard” start it by holding the power button down for 20-30 seconds.

Called into support. They want to do a warranty replacement on it, but charge me $20 to replace the defective device I bought from them. I’d rather not sink more money into this, so I’m likely to just cancel my service and cut my losses.

Here’s the question, could I go into the store and talk them into a deal? They take my defective device back if I buy an Apple Watch and put service on it? They can deal with the warranty from Timex and still have a device to sell later, while they also sell a more expensive device to me yet still get the same monthly service fee. You’d think that would be more appealing than me just cancelling service completely.

Now that Apple has the family settings on the watch, that would work great for our needs, even though the device is a lot more expensive. I’m willing to pay a bit more for quality. I like the watch idea over a phone because half the time my son is wearing clothes without pockets so he’d definitely leave the phone somewhere.