Inseego M2000 Xbox Help

Hello, I just got an Inseego M2000 a couple weeks ago and about one week ago my wife couldn’t play Apex on Xbox anymore. I check my NAT type and it says unavailable and that it can’t find a teredo IP address and everything I see says add these addresses to your port fowarding on your router and I tried that but it’s still not working.

I’ve been in contact with support for days to no avail and was wondering if anyone here could help.