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r/tmobile • … • u/greygabe

Purchased Day Pass while in Bahamas, Immediately Disconnected

I've been in the Bahamas the last few days without issue. The unlimited slow internet was fine. I decided to add a international day pass through the T-Mobile website for higher speed.

The moment I purchased the day pass, my cellular network disconnected completely. It's been disconnected for 8 hours.

Tried rebooting the phone, manually selecting other cellular networks, toggling off Wi-Fi calling, #RON#... Nothing. Google Pixel 3

Customer service was stumped and said they'll call me back in 2 hours -_- I'll only be able to receive the call if I happen to be near Wi-Fi.

Any suggestions?

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