Changing clinic providers

I’m currently being seen at st Vincent in Indianapolis Indiana. To be frank, I’m sick and tired of them and the lack of communication they have with me. I have called them several times with semi emergent situations (the kind that you don’t want to call the on-call nurse or go to the ER but something is for sure wrong), sent to voicemail to the coordinator, and never gotten a call back. Recently I had to get a refill on my prednisone with the doctor (had 0 refills left so you have to get doctor approval) and the doctor denied it a few times. I called my team and (for once) someone picked up. Told me it was denied refill at the pharmacy because I didn’t have an appointment scheduled (missed appointment on Thursday, called to reschedule Monday) and that kind of crap doesn’t fly with me as I’m sure it wouldn’t with most of you. My kidneys health is more important than your pettiness or “procedures/protocols).

I want to transfer away from this team. There’s a center in Lafayette Indiana at IU Arnette Hosptial (so the internet tells me) and although the distance is the same it’s all highways and I know the route by heart. That would get me out of the Indianapolis traffic which I hate even at 7:30 AM.

Now the wrinkle. I have had 4 concussions and had an incident where I went to sleep and woke up in the Hosptial because I had had seizures throughout the night and my wife found me in the morning so there’s no real clue how many I had. I CANT REMEMBER HARDLY ANYTHING. I have I think 6 alarms for morning and night to make sure I remember my meds. So the doctor denying my auto refill 5mg prednisone and me remembering is a tall order. Well 3 months later it’s “oh I haven’t taken prednisone in a while what’s up with that?” Send a request that gets denied and now I can’t take it so yes while part of this does land on my shoulders I literally can’t remember details like this.

Has anyone changed teams before and was the process easy? Anyone go through anything similar to this?