QL-A5: did I got scammed

New to the hobby, I hope I describe things right. Please bear with me.

I bought a JVC QL-A5 and the seller posted a video of the turntable working normally, but it arrived by post with the tonearm freely moving around, needle broken, and the turntable not spinning.

In retrospect, the internal photo he posted within the post looked off with one of the connectors unconnected and a motor coil(?) fixed with some wire to the side.

Did I got swapped and scammed by the seller or was it all transit damage? I would eat the needle damage but the motor being broken from the beginning just yells scam.

His packing was lacklustre. Although he packed the entire thing in foam and filled the turntable with foam pieces, he did not take off the counter weight and head assembly for separate packing. He did not tape down the tonearm either.

If he is at fault, I might as well give his name to everyone to avoid.