Permanently suspended

I received an email that X had received the request to change my password, it wasn’t from me and it’s happened multiple times. I went to X and tried to log on but it says my account is permanently suspended! It’s hard to remember but I think I opened it in 2024 but never really used it. I’ve received many of these password messages over the months but I can’t login, can’t help in the app and I can’t find a customer service phone number. Can anyone help me please? Who knows what and who are doing under MY identity?!