“Account Inactivity” - account scheduled for deletion even though I regularly use account

I just got an email from Uber saying that because I supposedly haven’t used my Uber account in a long time, it will be deleted in 30 days.

I last rode with Uber in early September 2024, and I ordered food with Uber Eats a few days ago. Their email makes absolutely no sense to me. I logged in again on the app and the computer; I’m trying to figure out what the problem is. Not only have I logged in, I’ve been using the service and they’re making money off of me, yet they somehow think I’ve been inactive for years? I can’t find any customer support - what should I do to make sure my account isn’t deleted?

Thanks :)