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r/uber • … • u/VeganGemAz

In order to make sure you get the surge that has attached to your account, are you aware that you need to screenshot it now with Uber?

Recently, I have become aware that Uber will take away surge. They will take some of it away, and that you should screenshot it to make sure that whoever you’re reporting this to will know for sure that you’re not making it up! And it makes it easier for them if you send them a screenshot. I recently contacted Uber three times and have been compensated. Each time they want a screenshot one time I did provide one and I asked them. Why do I have to screenshot everything? Why Uber or not have track of this and is it really a driver’s job to screenshot everything we’re supposed to be focused on driving and our passengers rather than monitoring whether Uber is going to pay us the accurate amount or not by having to screenshot everything that is going on like surge .

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