Driving in maryland and Tno application

Looking for other Maryland drivers who have had to go through the process of getting an TNO application via the Maryland public service commission (PSC).

Namely, how long did it take you till you could start driving? Specifically, picking up passengers, not doing deliveries.

Did you have to deal with tno directly? Did getting a real id expedite your process at all?

Did you have to jump through an extra step to pick up at airport? I keep getting an "inelegible for pick ups from this location" whenever I click on BWI on the map.

Customer service has swore up and down 15 times now that I'm good to drive where I'm at, but I'll leave the app on for hours and never see a ride request. I've driven through parts of town on weekends during rush hours with it on, not a single request. Even went out of my way to get a real id to expedite process. At wits end here, ready to just move on to a different platform at this point.