Delivering me to the closest point to the building - instead of the actual address


This has happened a couple of times so far, in different locations, but never so dramatically.

The small rectangular white building center right is a gymnasium. The gray angled building lower right is a neurocenter. Passenger wanted to go to the gymnasium. Uber delivered me to the neurocenter.

The neurocenter and its access road are closer to the gymnasium than the road the gymnasium is on. So rather than send me to the street address, Uber dropped the pin on the closest point on the nearest surface road.

It's done this sometimes in wealthy neighborhoods where the driveways are longer than the distance to the nearest cross-street, or where two parking lots are close together. This is the first time it's delivered me to the other side of a highway with 2.1 miles of road between Uber's destination and the actual destination.

Naturally I got the passenger to the right location. Explained my theory. Even got a tip. But Uber sent me an E-mail accusing me of running up the fare by diverting from the course and told me not to do it again or I'd get unplugged.