Your Uber Background Checks, Some Tips
This is just some information I have painfully learned over the last few hours.
Uber Support has no idea if they have asked, will ask, have received, will receive, or anything else regarding your background check.
Uber will suspend your ability to log in AFTER they receive the report but before they have reviewed it in-house. Due to poor planning, they do not have the required personnel to review them in a timely manner so you could be offline for seven to nine days. No there is nothing you can do and no, there is nothinf they will do.
Checkr, the service they use, will send you an email once they receive the request from Uber. Keep it. It could take anywhere from a couple of days to six weeks for the check to be complete.
Checkr [has a link](https://candidate.checkr.com/view#login) where you can check the status of your background check.
Check the My Documents under your Account information every time you go to log in. There might be a form to fill out to agree to a background check, even though you have already agreed just by signing up. You will NOT get a notification telling you to do this.
No they don't know why they are penalizing drivers for their lack of administrative support.
No they will not expedite your background check review.
Edit: After six hours, dozens of screenshots sent, and multiple times reaching out to Twitter, they have once again acknowledged that they do, in fact, have my background check.
Now we are back to the script of sorry for the inconvenience, up to five business days, blah blah blah.
Another Edit: They miraculously do not have my check again. This is all in the same message chain.
We have gone beyond ridiculous.
Yet Another Edit: They do have my background check after all, wonder of wonders.
Still haven't told me why I can't drive. Just want to know why I can't drive, folks.
Final Edit: Forgot to update this ages ago. After raising a stink on Twitter every time they stopped responding in the app, wonder of wonders I could drive again. No idea if correlation equals causation but it can't hurt to try.