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r/uberdrivers • … • u/djspacejunk

Anyone having issues today getting ANY ride requests? Tried several times going online today and got literally 0 requests. (San Diego)

Started trying to go online today around noon and tried going online multiple times throughout the day today for hours at a time... Nothing. Not. A. Single. Ride. Request. Spent way too long on the phone with uber support, with multiple agents and supervisors, etc. and the most they can do is give me a (frankly insulting) $25 "flex fee" and tell me that it is a known issue and they are working on it. They also mentioned something about this being an issue with prius drivers? Idk what to believe of what they say. They also said the issue could potentially be low demand but I absolutely call bullshit on that based on how busy its been this week and previous weeks.

As a result of this issue of theirs in the app, I missed out on driving 9+hours today in which I could have easily completed 25 trips, made close to $300 AND qualify for the 2 weekday promotions, another $200+... so this app issue meant me missing out on probably around $500 of earnings today... and they won't do shit for me.

I understand that the app is going to sometimes have issues, and while that sucks its fine, but what really gets me is while on one hand saying how valued the drivers are and how badly they need more, on the other hand when shit hits the fan they won't really do much to make you whole.

I'm really upset because of all this missed income and maybe even more upset that we can't really rely on this app to be working correctly when we may need it to most. I'm lucky that I don't need to do this anymore as primary income, but I used to and I can only imagine how many orders of magnitude more upset I would be over this if that were still the case.

oh by the way, the issue is still not resolved...

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