Vallejo residents: who helps navigate a police-pursuit records request?

Looking for a practical Vallejo or Solano County lead. Overnight on January 30, 2020, a juvenile driver fleeing Vallejo police hit my car head-on while I was driving under 10 mph. I still need the incident report and pursuit records; most of my requests from 2020–2024 were verbal, and my California victim-compensation matter remains stalled. Incident number: 20-1397. Is there a local victim advocate, legal-aid clinic, or records specialist who helps residents identify the right city department and next step?