Wow, the bureaucracy is strong with V

I can't tell you how hard I had to work to finally get a FIOS Internet install scheduled. Multiple hops, multiple calls to get a credit check cleared... on top of it, previous reps were dishonest with me, and everyone I talked to wanted to upsell me.

Then it took herculean efforts to get my online account set up... but in the end, it was all worth it, when they displayed: "Welcome back. Thank you for being a loyal customer for over 55 years". Not sure where they got the extra 50 from, and even the 5 would be more like how long I spent on the other ISP, but it sure feels good.