Can't get to visual voicemail

I got a new Samsung S25+ back in August. Had a voicemail recently and went to check it and got a screen saying that my free trial for Premium Visual Voicemail is over. Gives me the option to subscribe to Premium, End Free Trial, and Continue to Inbox. If I hit Continue to Inbox, it just refreshes the same screen. If I say End Free Trial I then get a screen saying that Visual Voice Mail service is being activated and to wait 5 minutes and come back. If I wait, then I get the initial screen saying my trial has ended. Its stuck in a loop. I've checked my account and I have the basic subscription activated. But I can't get to my Visual Voicemail inbox. Anyone else ever have this issue and get it resolved? I can do regular voicemail luckily, but I'd like to be able to use the service I have access to...