Issue with pending funds

Im sorry but this is outrageous. I have pending funds since the 19th of November, already counting with the days we have to wait for the funds to be available. When questioned NUMEROUS Times the support ONLY says "technical issue" and that I have to wait... If its a technical issue they should make the funds available manually...

Doesnt make sense...

If Im not Alone on this, they must use our funds to finance other stuff and when it goes bad they just hold our funds....

Im verified...