How to cancel Levitation.fm monthly record club?

Hi mods, please let me know if this breaks any rules, I think this deserves its own thread because other people in the future might subscribe for a single record, want to cancel, and be stumped on how to do it.

I subscribed to Levitation.fm 's monthly record club for Roky Erickson's Evil One 2LP 45rpm (it looks sick and other pressings are more expensive on the secondary market now). [https://levitation.fm/products/roky-erickson-and-the-aliens-the-evil-one-august-record-of-the-month](https://levitation.fm/products/roky-erickson-and-the-aliens-the-evil-one-august-record-of-the-month)

I got my confirmed order in-hand but cannot now figure out for the life of me how to cancel my subscription so I am not on the hook for next month's release. All I want is the Roky.

When I log in to my customer account here [https://account.levitation.fm/orders](https://account.levitation.fm/orders) i see three options "orders" "profile" and "shop".

Shop just redirects me to the main shop page.

Profile has my real name, email address, shipping address, saved payment method, and email marketing opt in flag. Nothing about managing membership.

"Orders" had my confirmed order for the roky record and also above that has a bit that says "Your next order processes on Sep 15", presumably the recurring billing segment of the membership for next months record that i don't know if i want yet. If i click "view and manage order" i see a separate pending order for the same roky record and a button that says "skip". I do not want to skip roky, i paid for roky and i want roky. I want to "cancel" my subscription while retaining what i have paid for and i am afraid to click "skip" and invalidate what i just got.

I am terribly confused and i cannot be the only person on this subreddit who has given the levitation record club a shot. How in the world do i cancel.

One last little thing. I emailed [[email protected]](mailto:[email protected]) four different order inquiries unrelated to cancelling at 9:57 and got a very full response at 9:58 but when i followed up with additional inquires radio silence.

I think they are using AI agents to automatically respond to and triage emails before escalating to a human but they are not disclosing that they are using AI, the only response I got was attributed to "Levitation Customer Support"

UPDATE. someone who works for levitation saw my post, got into contact with me by DM, and fixed the website. The website allowed me to cancel my subscription.