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r/vipkid • … • u/baobaowrasslin

Class Marked ‘Early Leave’ But It was EXACTLY 25 Minutes Long??

After almost a year with VIPKid and lurking on this sub, I caved and made an account. I know they are trying all kinds of bullshit not to sign us for future contracts and not to pay us, but this seems like the most nitpicky thing I may have ever seen.

Taught a class like 3 weeks ago and clicked the Finish Class button at EXACTLY 25 minutes. The playback video is EXACTLY 25 minutes long as well, no more and no less. I am telling the student goodbye at 24:58 and this is when I am marked as ‘leaving’ the class in my stupid Class Overview tab and subsequently marked as ‘Early Leave.’

I’ve seen a couple other posts about this recently and seen people saying that Support is telling teachers basically not to worry and that it doesn’t count against anything but there is NO WAY they won’t use this against us later.

I submitted a ticket and told them that my contract states that I will teach for 25 minutes and I am not paid for anything more, but my question is this: do I fight this if they try to tell me it doesn’t mean anything or do I just let it sit there and potentially hurt me later? I already have 2 others there in the last 30 days from when I had computer issues and couldn’t get into the classroom and was about a minute late each time and I plan to use the company as my income for at least another year.

Note: I find it strange that recently, (like within the last few days) a new section popped up in that Class Overview section that says ‘Action’ and under that for me it says ‘Appeal.’ They definitely intend to use these later.

TLDR; Class was exactly 25 minutes long and because I was not talking at 24:59 or 25:00 they marked me ‘Early Leave.’ Fight it further with Support or nah?

UPDATE: Okay so it’s been like a week of me going back and forth with Support now. They said after reviewing it that I began teaching “two seconds early” and then finished “two seconds earlier than the required time.” I have argued repeatedly that this is still 25 minutes as detailed in my contract AND in their explanation. They have stated that the two seconds early “do not count as the official start time” and I have asked them twice now to refer me to the exact place in my contract where this was agreed upon and that if they cannot do this, to remove the note from my account. For now they’re refusing but I will keep arguing that it is not a Service Failure because I taught for the length of time required in my contract. UGH. I don’t care that parents don’t see it, it’s wrong. If anyone is still reading and has had similar experience, lmk what you did!

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