Kat Walk C2+ Shipping Delays: Is This Normal?

Hey everyone,

So, I ordered a Kat Walk C2+ on May 27, and it’s been over 10 days now (I'm in Europe, and they promise 10-day shipping). I reached out to them, and they said I'd get a shipping confirmation in 2 days, except for the shoes because they’re out of stock. But I'm still waiting, and whenever I ask, they just say the shipment is being prepared and to be patient.

Also, I found out the shipment comes in 4 separate packages, and the boxes can arrive on different dates.

I’m guessing the delays might be due to their current sale or maybe they're out of stock on more than just the shoes.

Anyone else have experience with them? Is this normal? And for fellow Europeans, how long did it take to get all 4 boxes?

Thanks!