Anyone ever read the customer experience notes on the gun?

So lately at my store we have been getting some pretty nasty reviews from customers on associates and managers in the store on the customer comments section. Anyone else read those comments. And does the store manager read them. The reason I am asking that is a lot of the stuff that’s on those comments violates privacy of associates and some have included last names and personal info on associates. Anyone ever read those because it’s a little scary to read how bad it really is at the store. I mean just tonight someone commented on how a department manager threw out a bunch of kids for no reason out of the store. What is really going on?