Money taken by Wave for taxes already paid

With the recent changes I still have not been able to run June payroll. Fortunately, I have a one person payroll, just me.

The bigger issue I have is that they took more than $3000 from my account for 'mid quarter tax payments', but with no detail as to what tax payments these were. I have always made my own tax payments and am 100% up to date.

This after I repeatedly sent tickets demanding that they cancel payroll and not touch my accounts.

Not a single person from Wave has communicated with me in over a week.

My intent is to file a police report tomorrow.

\*Update\*

I finally received a reply from one of the tickets I opened with Wave. They acknowledged the cancelation of my Payroll plan and promised to return money to my account.

What is not known is whether they finally got to me on their list or this was a response to the emails I sent to the CEO and responding to all open tickets where I threatened to file a police report for bank fraud at noon today.

The money has not yet been redeposited, but my bank is working on that as well.