Do people not use their 5 senses anymore?

I am at work and it seems like people lack resourcefulness in general, now. Instead of looking around, as there are signs everywhere telling them where things are, what to do, etc they stop me (random employee) to ask me multiple questions that are obvious if they had just looked around. These aren't random members of the public. These are trained professionals who do the same thing all day long.

Frustrated at the lack of resourcefulness of the average American, and wondering why adults suddenly need babysitters and life coaches in order to function. How have they survived into adulthood without walking in front of a bus?