Well, it happened, I can't log in anymore due to authenticator issues.

Well, after all this time, Battlenet won't let me into the desktop app without the authenticator that I can't access because the app in the phone it was on is completely dead/broken and inaccessible.

I know the old phone numbers, I have bank purchases for the 6 month subscription and recent midnight pre purchases, and I have some accessible info on characters... But damn, this is frustrating.

I tried to get it taken care of some time ago, but it was like talking with a brick wall with customer support. It's past midnight my time as I post this and I'm really pissed about this. I'm just trying to figure out how I exactly do this (do I need to make a new account and all that jazz, or even buy a whole new copy of the game and lose a fuckton of progress).