Cinematics not working

Since DF pre-patch came out, in-game cinematics stopped working for me.

Just before the cinematic have to play, game freezes for 1-2 minute and then there's just black screen. So I hit esc to just skip it.

I started Shadowlands recently and none of the in-game cinematics were working. During the quest "The House of the Chosen" in Maldraxxus I talked to NPC and when I clicked "Tell me your story" game froze for a minute and then gave me the error message "Cinematic is not available".

Am I alone with these kind of issues? This happens on both desktop PC and gaming laptop.