Can't send messages, pls help.

Hi, i dont know if this is the right place to post this but the xbox forums wont load correctly on mobile (at least for me) Recently, like a week ago, I purchased minecraft on android and created an xbox account through it. Yesterday I tried to send a message to a friend using the xbox app but it wont send, all it says is "there was an error, try again later". So i thought that maybe the app wasn't working correctly and tried to send the message on the xbox website and failed again. It told me there that i can not send messages "bc of my past behaviour". I haven't done anything bad and according to enforcement.xbox.com my account is clean. Anyone knows how to fix this? TIA and sorry for my crappy english.