FIFA17 - Loading Problems - Help Much Appreciated

Found a thread where our exact problem was fixed (loads, reus loading screen, black, back to home) by clearing the alternate MAC address, resetting, unplugging and replugging. This solution doesn't seem to work for us.

Here is a [link](http://answers.ea.com/t5/Technical-Issues/Fifa-17-stuck-on-Reus-loading-screen-Xbox-one/td-p/5802391) to the thread.

Help much appreciated, as FIFA is the only source of entertainment for our suite.

Edit: This is also happening to Black Ops 3, so it doesn't seem game biased. Both are off a disk.

**Edit 2:** I'm a PS4 person. Didn't think to check Xbox live status. It is indeed down. Thanks for helping my dumb ass!