Android device(Google Pixel 2XL) is connected but my joysticks and D-pad are not responsive and only A/B/X/Y buttons work

Heres what I've already tried:

Resetting phone network settings

Turning off magnification in settings

Made sure no other wireless/Bluetooth devices were connected to my phone

Disconnecting both devices and trying to reconnect them

I've also tried connecting the controller to my laptop via USB cable and then updating it through the Xbox accessories app but it doesn't show up on the screen as a connected device

...Thanks for the help